Returns & Exchanges
At Katana, we stand by the craftsmanship of our apparel and offer a seamless 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our goal is to ensure your wardrobe reflects your sharpest self.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items with all original tags attached and include the printed return slip provided in your confirmation email.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our quality control team inspects the return, your refund or exchange will be processed within 5-7 business days to your original payment method.